Privacy policy

1. Data protection at a glance

General information

The protection of your personal data is of major importance to us. We therefore strictly comply with Germany's General Data Protection Regulation (GDPR) in the processing of the personal data of our contractual partners. Personal data includes items of information about the personal or material circumstances of a natural person (data subject). For example, your surname, first name, address details, ordering data, or the contents of your emails. Article 6 (1) (a) of the GDPR provides our company with a legal basis for processing operations in which we obtain consent to perform a specific processing purpose.

If the processing of personal data is required to fulfil a contract whose contractual party is the data subject, as is the case, for example, in processing operations necessary for the delivery of goods or the provision of any other service or consideration, processing shall be executed pursuant to Article 6 (1) (b) of the GDPR. This also includes the sale of cargo. Should you not agree with this, we kindly remind you of your right to object, pursuant to Article 21 of the GDPR. At the beginning of a contractual relationship, we store data so that it can undergo further internal processing in our systems. Detailed information on the subject of data protection can be found in our privacy policy below.

Data collection on our website

Who is responsible for collecting data on this website?

All data processing on this website is performed by the website owner. Their contact details are available in this website's legal notice.

How do we collect your data?

Some of your data is collected as a result of you sharing it with us. For example, this may be data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit our website. This mainly comprises technical data (such as your Internet browser, operating system, or the time that you view a page). This data is collected automatically the moment you enter our website.

What do we use your data for?

Some of the data is collected to ensure that our website is always available and error free. Other data can be used to analyse your user behaviour.

What are your rights concerning your data?

You have the right at any time to obtain information free of charge concerning your stored personal data, as well as its origin, recipient, and purpose. You also have the right to request to correct, block, or delete this data. If you have any further questions concerning this or the topic of data protection, contact us at any time at the address provided in the Legal Notice of this website. Furthermore, you have the right of appeal to the competent authority.

Analysis tools and tools of third-party companies

When you visit our website, your browsing history may be evaluated statistically. This takes place first and foremost through cookies and analysis programmes. Analysis of your browsing history is usually performed anonymously, meaning that your the browsing history cannot be traced back to you. You can appeal against this analysis or prevent it by not using certain tools. Detailed information can be found in the privacy policy below.

You can appeal against this analysis. The possibilities of appeal available to you will be detailed in this privacy policy.

2. General and mandatory information

Data protection

The operators of this website take the protection of your personal data extremely seriously. We treat your personal information confidentially and in accordance with both data protection regulations and this privacy policy.

Some personal information is collected when you use this website. Personal information refers to information which could be used to personally identify you. This privacy policy outlines the information that we collect as well as what we use it for. It also explains how this happens and for what purpose.

We would like to draw your attention to the fact that the transfer of data over the Internet (e.g. when communicating via email) can pose security risks. It is not possible to completely prevent such data from being accessed by third parties.

Notice concerning the party responsible

The party responsible for processing data on this website is:

Spedition Pflaum GmbH
Siemensstraße 10
96129 Strullendorf

Tel.: +49 (0) 9543 / 8222-0
Email: info@pflaum-logistik.de

The party responsible is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data (such as names, email addresses, etc.).

Right of appeal to the competent authority

In the event of a violation of data protection law, the data subject has the right of appeal to the competent authority. The competent authority that deals with data protection is the data protection officer of the federal state in which our company is based. A list of the data protection officers, as well as their contact information, can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data, which we process on the basis of your consent or in fulfilment of a contract, either given to you as it is or to a third party in a standard, machine-readable format. If you require the data to be transferred directly to another responsible party, this will only be done to the extent it is technically possible.

SSL and TLS encryption

This website uses either SSL or TLS encryption. It does so for security reasons, as well as to protect the transfer of confidential information, such as orders or requests that you send to us, the site operator. You can recognise an encrypted connection by the fact that the browser's address bar changes from "http: //" to "https: //" and by the padlock icon that appears on your browser.

If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

Information access, blocking, and deletion

You have the right at all times to free information about your stored personal data (Article 15, GDPR)

You can also delete, correct, or block data at any time. (Articles 16, 17, and 21, GDPR). For further information concerning data protection, contact us at datenschutz(a)pflaum-logistik.de.

Prohibition of promotional emails

We hereby prohibit the use of contact information, published as part of our duty to provide a legal disclosure, by third parties in order to send promotional materials and other information that is not expressly requested. The operators of this website reserve the right to take legal action in the event that unsolicited advertising materials, including spam, are sent.

3. Data collection on our website


This website uses cookies in some areas. Cookies do not damage your computer in any way and do not contain viruses. They help us make our services more user-friendly, more effective, and more secure. Cookies are small text files that are placed on your computer and then stored by your browser.

Most of the ones that we use are session cookies. They are deleted automatically after your visit ends. Other cookies remain stored on your terminal device until you delete them. These cookies allows us to recognise your browser the next time you visit the website.

You can configure your browser in such a way that it informs you about the placement of cookies, only allows cookies on a case-by-case basis, excludes them entirely or under certain circumstances, and deletes them automatically upon closing the browser. Disabling cookies may result in the website's functionality being restricted.

Cookies that are essential to the execution of electronic communications processes or to the provision of certain functions that you wish to use (such as a shopping cart) are stored on the basis of Article 6 (1) (f) of the GDPR. The operator of this website has a legitimate interest in the storing of cookies in order to provide optimised and error-free services. The storage of other cookies (such as those used in the analysis of your browsing history) will be addressed separately in this privacy policy.

Server log files

The operator of this website automatically collects and stores information in the server's log files, which your browser automatically transmits to us. These include:

  • browser type/version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • time of the service request
  • IP address

This data is not combined with any other data sources.

The basis of data processing is Article 6 (1) (f) of the GDPR, which allows for the processing of data in order to fulfil a contract or pre-contractual measures.

Contact form

If you contact us using the contact form, any information you provide, including your contact details, will be stored by us in order to process the request or for use in the event of follow-up questions. We do not pass this data on to third parties without your express consent.

The processing of data provided in the contact form is therefore performed exclusively on basis of your consent (Article 6 (1) (a), GDPR). You can withdraw your consent at any time. An informal notification by email will suffice. The lawfulness of all data processing operations carried out before the withdrawal of consent remains unaffected by this withdrawal.

We will retain the information you provide in the contact form until you request us to delete it, withdraw your consent, or the purpose of the data storage is no longer pursued (for example, after your request has been processed). Mandatory legal requirements, retention periods in particular, remain unaffected.

5. Plug-ins and tools


Our website uses plug-ins from YouTube, a Google-owned video platform. The operator of this website is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages that contains a YouTube plug-in, you will be connected to YouTube's own servers. In doing so, the YouTube server is informed about which of our pages you visited.

When you log in to your YouTube account, YouTube allows you to map your browsing history directly to your personal profile. To prevent this from happening, log out of your YouTube account.

We use YouTube to present our online services in a more attractive way. This represents a legitimate interest within the meaning of Article 6 (1) (f) of the GDPR.

For more information on how user data is handled, please refer to YouTube's privacy policy here: https://www.google.de/intl/de/policies/privacy.

Monotype Web Fonts (fonts.com)

In order to maintain a consistent use of fonts, this website uses web fonts provided by Monotype. When you open a page, your browser loads the required web fonts into your browser's cache to display text and fonts correctly.

To do so, the browser you use has to connect to Monotype's servers. This then informs Monotype that our website has been accessed through your IP address. We use web fonts to present our online services in a unified and more attractive way. This represents a legitimate interest within the meaning of Article 6 (1) (f) of the GDPR.

If your browser does not support web fonts, your computer will use a standard font.

For more information on how user data is handled, please refer to Monotype's privacy policy here: www.monotype.com/de/rechtshinweise/datenschutzrichtlinie/.

Google Maps

This website uses Google Maps, a web mapping service, via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps functions, your IP address has to be stored. This information is usually transmitted to and stored on a Google server in the US. The operator of this website has no control over this transfer of data.

We use Google Maps to present our online services in a more attractive way. It also makes it easy to find the places listed on our website. This represents a legitimate interest within the meaning of Article 6 (1) (f) of the GDPR.

For more information on how user data is handled, please refer to Google's privacy policy here: https://www.google.de/intl/de/policies/privacy/.